About Us
Furniture-Direct’s Mission Statement is
"A happy customer is a repeat customer". With that in mind, we strive to make the whole buying process as easy as possible for our customers.
About Furniture-Direct
Furniture-Direct is one of Ireland's leading online furniture retailers. We are based in Dublin. We offer a varied range of home furniture and other products for your home.
Our aim is to provide our customers with a wide selection of high quality furniture at the lowest possible prices.
We provide a free, professional and fast delivery service without any hassle.
We aim to supply each customer with a product that suits their needs exactly. We believe we have the knowledge and experience to do this.
The Furniture-Direct Way
Furniture-Direct is a highly efficient online supplier of furniture. We stay true to our online business model, using our website content and email support to deliver a consistently high service at a low cost. To achieve this we operate on the following principles...
Things We Do
- We offer the lowest prices in Ireland for our high quality products.
- We offer free delivery.
- We offer a fast & efficient delivery service.
- We run a safe & secure website.
- We reply to ALL emails (We receive up to 1000 per week and respond to them all promptly).
- We provide outstanding technical advice online.
- We provide a step by step guide on how to install and use our products.
- We offer the most reliable products in Ireland.
- We operate the 1% rule. Any product with a failure rate of more than 1% over a given period is dropped from our website permanently.
- We bring competition to the market. We constantly test and approve reliable low cost products and suppliers from both Europe & Asia.
- We reject over 95% of product samples sent to us by suppliers in order to maintain our low product failure rate.
- We offer a full 12 month, no quibble warranty on all goods we sell.